We compare our prices to our competitors' prices on a regular basis to make sure we're giving you the best price available online.
But just in case we've overlooked something, here's our promise to you: If you find the same product available for a better price on another web site, we'll beat their price by 10% (if you haven't ordered yet) or we'll refund you the difference (if you bought it from us within the last 30 days).
To receive a price match, please contact us to send us the following details:
- Your full name
- Your e-mail address
- Your phone number
- Name of the product you purchased or would like to purchase
- Competitor's price (including shipping, processing, handling, taxes, and any other applicable fees)
- Web site address (URL) of the competitor's product offering
Lowest Price Guarantee Terms & Conditions
- Competitor's product must be the identical model from an authorized USA, Canadian, Australian or European dealer only.
- Specifically, the product must have the same U.S. manufacturer's warranty, model number, contain the same components, and must be brand new (not refurbished).
- Competitor's product must be in stock. We reserve the right to verify another online company's product availability and price before issuing a price match or refund.
- We do not price-match on products listed on auction websites or member-only websites (such as sites that require a periodic membership fee).
- The low price guarantee does not apply to obvious pricing errors or clearance or close-out items (since they are one-of-a-kind and priced according to their condition).
- The low price guarantee applies to the TOTAL cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees.
- The low price guarantee applies to products offered online via e-commerce websites. It does not apply to private party sales or products sold at "brick-and-mortar" stores.
- We reserve the right to refuse an order on which we would incur a loss. Furthermore, refunds are limited to the amount of gross profit we recognized on the sale (purchase price less our cost for the product).
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